NOTE: The United States Postal Service is currently experiencing heavier than normal volume which may delay the delivery of distribution checks by mail. Please allow 10-14 business days for postal delivery. You can request distribution through ACH for faster and more secure delivery of funds.

We’re Here to Help.

Our staff is prepared to serve you. The Participant Service Center is available to answer your questions Monday through Friday, from 8:00 am to 5:00 pm Central. 1-888-744-4015

If you are a participant and have issues accessing your account, please select "Click here if you forget your User ID or Password" below to reset your credentials. If you are still unable to access your account after resetting your credentials please contact the Participant Service Center at 1-888-744-4015 for additional assistance.

If you are a plan sponsor and have issues accessing your plan sponsor account please send an email to clients@definiti-llc.com and include your name, company, a phone number you can be reached at, and an email address so that we can reset your credentials as quickly as possible.

If you are attempting to login to the Gemini Employer Compliance Portal, please click here >> Employer Compliance Portal